Frequently asked questions (FAQs)
What products do you sell?
We offer a wide range of fashion items, including:
Bags, caps, and accessories
Customized items for special orders
How can I place an order?
Placing an order is simple:
Proceed to checkout and fill in your shipping and payment details.
Confirm your order and receive a confirmation email.
What payment methods do you accept?
We accept:
Mobile Money (Orange, MTN, and others)
Bank transfer
Credit/debit cards (Visa, Mastercard)
PayPal (if applicable)
How long will it take to receive my order?
Local deliveries: 2–5 business days
International orders: 7–15 business days
Delivery times may vary depending on location and product availabil
Can I return or exchange a product?
Yes! Returns and exchanges are possible if:
The item is unused, unworn, and in original condition
You contact us within 7 days of delivery
Some custom or personalized items may not be eligible for returns
For returns/exchanges, contact: info@zigonline.store
Do you offer custom designs?
Absolutely! We create custom T-shirts, bags, and other items.
Contact us via email or through our website to discuss your design.
Custom orders may take longer to process depending on complexity.
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How can I track my order?
Once your order is shipped, we will send you a tracking number via email or SMS so you can follow your package until it arrives.