Our Mission
Our mission at ZigOnline Store Liberia is to create a reliable and inspiring online shopping platform that serves the needs of all Liberians. We strive to make quality fashion accessible and affordable, empower small local suppliers and designers, and promote a culture of confidence and creativity through what people wear.
We are passionate about delivering value — not just products — by providing a smooth customer experience from browsing to delivery. Through innovation, dedication, and community support, ZigOnline Store aims to bridge the gap between fashion, technology, and everyday living in Liberia.
Our Vision
Our vision is to become Liberia’s leading and most trusted e-commerce brand, recognized for excellence, authenticity, and social impact. We see ZigOnline Store as a platform that connects people — not just buyers and sellers — but a community inspired by progress, confidence, and local pride.
We envision a Liberia where shopping online is easy, secure, and enjoyable; where local talent, creativity, and entrepreneurship are celebrated; and where ZigOnline Store stands as a symbol of modern Liberian innovation.
Frequently asked questions (FAQs)
What products do you sell?
We offer a wide range of fashion items, including:
Bags, caps, and accessories
Customized items for special orders
How can I place an order?
Placing an order is simple:
Proceed to checkout and fill in your shipping and payment details.
Confirm your order and receive a confirmation email.
What payment methods do you accept?
We accept:
Mobile Money (Orange, MTN, and others)
Bank transfer
Credit/debit cards (Visa, Mastercard)
PayPal (if applicable)
How long will it take to receive my order?
Local deliveries: 2–5 business days
International orders: 7–15 business days
Delivery times may vary depending on location and product availabil
Can I return or exchange a product?
Yes! Returns and exchanges are possible if:
The item is unused, unworn, and in original condition
You contact us within 7 days of delivery
Some custom or personalized items may not be eligible for returns
For returns/exchanges, contact: info@zigonline.store
Do you offer custom designs?
Absolutely! We create custom T-shirts, bags, and other items.
Contact us via email or through our website to discuss your design.
Custom orders may take longer to process depending on complexity.
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How can I track my order?
Once your order is shipped, we will send you a tracking number via email or SMS so you can follow your package until it arrives.